Join Russel and me as we discuss the value of building authentic relationships with your employees. They discuss Russel’s specific system he uses to build relationships and support his team. Russel is the host and producer of the “Relationships at Work” podcast.
Highlights from the interview:
1. The “PERFORM” system for employee retention
He shares his “PERFORM” system, which stands for: Personal one-on-ones, Empowerment, Relationship building, Feeling valued, Ownership, Relatability, and Meaningful experience. He explains how each of these elements has helped him retain the same team for over 12 years.
2. Importance of personal one-on-ones
He highlights the personal one-on-one meetings as a key part of his PERFORM system. He shares how his team strongly resisted when he tried to cancel these meetings, as they found immense value in the dedicated time and space to connect with Russel.
3. Connecting employee values and motivations to their work
He explains how he worked to understand each team member’s individual values, passions, and motivations, and then found ways to connect their work to those personal drivers. This helped create a more meaningful experience for the employees.
4. Challenges of leadership and self-awareness
He discusses his tendency to be very passionate in conversations, which can sometimes come across negatively. He shares strategies he uses, like leaving himself reminders, to be more intentional about his communication style and how it is received.
5. Importance of iterative improvement and reflection
He highlights the value of practices like meditation and journaling to help him reflect on his leadership and continually improve. He emphasizes the importance of being open to learning, even from poor leadership examples in the past.
Learn more about Russel Lolacher over at his website Russel Lolacker website. You can also connect with him on LinkedIn.
As always, if you have any questions or want to submit an amazing guest for the podcast, just reach out to me on the Systematic Leader website, and I’ll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Systematic Leader podcast on your favorite platform. Thanks!
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